Can you still trust a 4.7-star online rating? How AI is skewing how we choose providers
Nearly half of Americans now use AI assistants to get recommendations for local businesses. However, the star ratings these tools rely on are often unreliable, according to the FTC. This means consumers may be making choices about which providers to use based on ratings that have been skewed by artificial intelligence.
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National story. 12 articles from 9 sources. Sources that ran the same article count once, which leaves 1 viewpoint. Updated 2d ago.
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Can you still trust a 4.7-star online rating? How AI is skewing how we choose providers
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